Meet Our Staff

Our staff here at Conway-Heaton is here for your convenience. Feel free to contact us with questions or for a test drive.

Meet Our Sales Staff

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Hi my name is Chuck, I am honored to be a sales professional at Conway Heaton! I am originally from Bardstown Ky and was then stationed in Virginia, South Carolina and Illinois serving in the US Navy. I have been in various sales positions over the past 8 years. I began selling accessories for Harley Davidson motorcycles, then transitioned into a sales position for Harley Davidson motorcycles from 2013-2018. In November of 2018 I began a new endeavor to selling automobiles for Conway Heaton, I am so glad to be able to reside and work in Bardstown. Between my wife and I, we have 4 children (all adults) and 7 Grandchildren (still babies). And for those of you still wondering yes I still have a bike, my wife and I still ride. As I start my new career with Conway Heaton I look forward to meeting you and sharing everything I have experienced and learned!
Automotive Sales Professional
Chuck Cooke
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I joined Conway-Heaton in October of 2014 to focus on my passion, automobiles! After becoming a registered nurse, I found I truly enjoyed helping other people however I was compelled to combine both passions of cars and people. I have become successful by creating a refreshing and enjoyable experience for my customers! I have been a lifelong resident of Nelson County and I grew up just south of Bardstown in New Haven, Kentucky. My wife Diana and I have 3 children Kenton, Braden and Leah. I have a very close family which is why Conway Heaton is such a great fit for me; they are a close family and recognize the importance of family time. I am Ford certified and I would love the opportunity to earn your business!
Automotive Sales Professional
Brad Gagne
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Hello ALL! My name is Kristen Littrell. I recently joined the sales team at Conway-Heaton Automotive. I have previous car sales experience and I wanted to stick with it because I absolutely LOVE my job! When someone chooses to do business with me it warms my heart because they are trusting me to guide them which is a huge blessing!! I say that because it is a HUGE step in a person's life when they purchase a vehicle and they are relying on my expertise and guidance with one of the largest purchases they will ever make. Not only is selling cars a passion, I also love Ford brand. I stand behind the product I sell and I support them fully as my son (currently works at Ford) and father (retired from Ford)! Being here at Conway-Heaton has shown me how much they care about their customer's and their employees. I am honored and happy to be here and I hope to see you soon!
Automotive Sales Professional
Kristen Littrell
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Hello, I am Booker T and I am proud to work at the OLDEST FORD DEALERSHIP in Kentucky! I have been in customer service and sales for 13 years. I was born and raised in Bardstown, KY. I graduated from Bardstown High and ITT Technical Institution with a degree in computer and electronics. Yes, I certainly changed directions! My passion for meeting new people and automobiles drove me right to the automotive sales industry. Purchasing a vehicle can be intimidating, when I visited Conway-Heaton I saw first-hand the fun, laid back and professional culture here. This is my dream job, having the opportunity to help people make their second largest purchase they will ever make! In my free time, I enjoy spending time with my handsome son, my beautiful daughter, and also my beautiful better half Sarah. I also enjoying the outdoors and working on my car projects! I'm very grateful for my family and this exciting job opportunity at this historic Ford Dealership. Stop by to see me, I would like to meet you and become your new friend and show you why car buying can be fun!
Automotive Sales Professional
Booker T. Polin
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Hello - my name is Ann Taylor. I have recently joined the Conway-Heaton team in July of 2019. After some life changing events that took place in my life and 24 years with Heaven Hill Distillery, I decided to follow my passion to help others and guide them with compassion and understanding to make their car buying experience the best they have ever had. I’ve always had a love for cars and have a new found passion for connecting with people. Being a part of the Conway-Heaton team allows me to have both and for that I am truly thankful to finally be in a position that is very rewarding and satisfying. I am a lifetime resident of Nelson County. I’ve lived in the Balltown, Icetown, New Haven, St Thomas parish, Cox’s Creek and Bardstown area. I was formerly a Willett and parents are Bobby and Sadie Willett. I am married with 3 grown children, 5 step children and 6 grandchildren (yes, we are the Brady bunch, LOL). Which is another reason why Conway-Heaton is a wonderful fit in my life - they are all about family and doing what they can in every possible way to help others. If you are in the market to make your next purchase for a vehicle OR ready to make your first purchase - please come see me! I will do all I can to make your buying experience one of the best you have ever had. Thank you and God Bless.
Automotive Sales Professional
Ann Taylor

Our Location

810 N. 3rd St.
Bardstown, KY 40004

Sales: 502-348-3929
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We recently purchased a vehicle from Conway-Heaton and we are so very pleased with our overall experience. Chuck, also known as Santa, was very personable and went out of his way to make sure we were well taken care of. We love that this is a four generation business that's been around for 101...

- BStrongRN, CARS

We recently purchased a vehicle from Conway-Heaton and we are so very pleased with our overall experience. Chuck, also known as Santa, was very personable and went out of his way to make sure we were well taken care of. We love that this is a four generation business that's been around for 101...

- Morgan Strong, GOOGLE


- James Walker, GOOGLE

They went out of their way to make the deal.


friendly, helpful staff, fast service, fair prices and good location they got my truck back to running perfect

- Gene Hardin, CARS

Kristen Littrell is the best!!! I luve in Texas, so buying a jeep was a little complicated, but Kristen was there for me every step!!!


Larry and Carl always are very helpful and friendly. I?m 81 and have always been a Ford man Thanks for always doing a great job

- Larry Gwinn, CARS

Easy purchase, Pikey Conway was awesome to deal with. First class all the way.

- Nicholas Clay, CARS

Friendly Hometown service.

- Terri Snellen, GOOGLE

Absolutely wonderful experience! Pikey Conway was able to find the perfect truck for us! John Giannone in finance made the money part super easy! Always a pleasure to do business with such great people!

- Brad Gagne, GOOGLE

i’ve bought two cars from here in the last 6 months & it’s been a great experience. everyone is very nice & helpful, especially Kristen. you won’t regret going here.

- emily marion, GOOGLE


- Donna flowers, GOOGLE

Stopped in just to waste a little time and check out some SUVs. Did not plan on buying anything and wasn't seriously looking. That quickly changed! Simon Willett was kind, courteous, and helpful. He wasn't pushy or over the top. We don't buy vehicles often and wasn't planning to that night but...

- BE Weakley, GOOGLE

Did a great job with answering my questions and even took a video of the vehicle and sent it to me


Very easy with no pressure... such a worry free experience...

- Jeff, CARS

My family has been coming to Conway Heaton for years! My family is definitely a "Ford Family" and Conway is where we go. My grandfather and my father both get their Ford trucks serviced here and have for years. I bought my first brand new car here 3 years ago. They are very reputable and are good...

- Felicia Gwinn, CARS

I?ve purchased several cars over the years and have always hated the car buying experience. Lately I decided to try Conway-Heaton to purchase a new Ford Fusion. Boy was I surprised. This was, by far, the best car buying experience ever I?ve ever had. I dealt with Pikey and he was wonderful. He was...

- Cary Isbell, CARS

I have never had a bad experience here. They always do good timely work.

- Joseph Wheatley, CARS

They picked up and returned my van when it was done. They kept me well informed as to what needed to be done and pricing. Staff was polite and helpful. Payment process was easy just did it over the phone. They brought me a detailed invoice of what was done and my receipt for payment.

- GinaHutch, EDMUNDS

Great staff, awesome job. Friendly staff I will be back!

- Courtney Foster, CARS

Love my Escape! Ann Taylor did a great job as a sales person.

- Danielle Chladek, GOOGLE

With all that is going on right now in the world. The service dept and dealership was following all CDC recommendations of social distancing and protection. My car was serviced and returned as clean as I brought it in.

- Jenbert, EDMUNDS

Needed oil change. Dealer came to my house, picked up my car, serviced it and returned it to me. Pretty impressive

- Patrick, EDMUNDS

The total experience was amazing. From the time you walk in you feel like family.

- Kevin Whitehead, GOOGLE

Got my vehicle in fast and performed the work very quickly and did a great job!

- Nataliya Corbit, CARS

Happy with the time to get Fusion in and serviced the next day, didn?t cost any money to get a diagnostic reading cause the digital light doesn?t stay on only on up steep hills. Really appreciate the customer service.

- Mike Smith, CARS

Conway Heaton is great. They are very helpful and friendly. Always willing to help.

- Matthew, CARGURUS

Chuck was really helpful. As a 6 foot 2 inch heavier guy it's hard to find cars to fit my stature comfortably and he was very helpful in putting me in my 2016 Chevy Equinox. Walked me through step by step the loan processing and everything. Great place to shop around for a great deal

- Dustin Donahue, GOOGLE

Only place in bardstown to buy new or used vehicles they are honest people no BS I stopped by months ago talked to Booker told him what I wanted knowing it would be a challenge to find the type of vehicle in the condition that I wanted but he did thanks Booker and all the Conway Heaton family

- Chris StClair, GOOGLE

I purchased a used 2019 Ford Edge Titanium from Conway Heaton and it was one of my top experiences at a car lot. Kristen Littrell was my salesperson and she explained everything in detail for me. She answered all of my questions. I will definitely be back to see her.

- Steve Wackenthaler, GOOGLE

Great experience from my friend Kristin Littrel at Conway Heaton. She worked her magic and got me a great price for my trade in and now I'm driving a new car! Highly recommend her on your next purchase. Was in and out within a hour.

- Leeann Dever, GOOGLE

Just bought my 2019 Ford Taurus and I love it!! My salesperson, Ann Taylor, was absolutely the best. I told her what kind of payment and the terms I wanted and she made it happen. Small snafu in the finance department but Pikey Conway took care of it and made it right. Overall, a great experience...

- Michael Breeding, GOOGLE

Very friendly and knowledgeable. They let my husband and I look without any pressure. They even gave us a gas card because the car we called about was not there when we got there.

- Tammy Clark, GOOGLE
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