Conway-Heaton
SERVICE DEPARTMENT

Our Location

Conway-Heaton
810 N. 3rd St.
Bardstown, KY 40004

Service: 502-348-3929
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Service Hours

Monday7:30 am - 5:00 pm
Tuesday7:30 am - 5:00 pm
Wednesday7:30 am - 5:00 pm
Thursday7:30 am - 5:00 pm
Friday7:30 am - 5:00 pm
Saturday8:00 am - 2:00 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Contact Information


It was the most enjoyable car buying experience we've ever had. Ann Taylor is a gem.

- Eric Ballard, GOOGLE

Great friendly staff. Very helpful.

- Gina Hutchins, GOOGLE

Always great people to work with, the service was done on time and correctly,

- Thomas Shakarian, CARS

Carl is a awesome Service Advisor! Kept me updated on the status of the repair on my Explorer! He deserves a BIG Pay raise!

- Kenneth Foster, CARS

Everyone at Conway Heaton is pleasant to work with ! They go above and beyond for their customers !

- Rebecca Becker, CARS

My wife had a car that was making her afraid to drive anywhere because we spent a lot (for us) of money in repairs in the last 5 months. Even employees at the Chevy dealership told us it was time to trade it in and get a new car. So we came into Conway-Heaton to see what they had. My wife didn’t...

- Jeremy Voorhees, GOOGLE

Impressed with the way our issue was handled...quick,concise and friendly. Appreciate being made to feel like a person...not just a number. They got us in because we were trying to leave on vacation and provided a ride home and back to you...a real service for us since we only have one vehicle....

- Daniel Gimter, CARS

My recall work was done very quickly and all seems well. I also appreciate the reminders and calls

- AndreaB, EDMUNDS

They were busy and short a tech but still got me in and took care of the problem.

- chris tarrence, GOOGLE

Kristen littrell was an amazing sells woman stayed positive and made sure I was satisfied couldn’t ask for a better experience with her as my sales woman highly recommend asking for Kristen littrell

- Maxforce2323 Ramsey618, GOOGLE

Stopped in for an oil change on my 2005 Jeep Grand Cherokee. It has 186,000 miles. Them to also check around under the engine as it has been leaking some oil. They checked it over good and gave me an estimate for fixing the problem and also found that a rear taillight was also not working. I didn?t...

- William Maddox, CARS

Sales person Kristen Littrell is awesome. She didn't try pressuring me to buy a vehicle "off the lot". She located the vehicle/model & options that I wanted, at the right price. She made sure I received all available incentives. She is all about Customer Satisfaction!

- Doug Branson, DEALERRATER

I bought my 2013 Kia from Conway , I have been very satisfied with the service. Everyone was so nice an I would remend ANN TAYLOR to anyone that is looking to buy. Specially if you are female an is looking for a vehicle. She was so understanding an patient with me. She knew alot about the car...

- Audrea Chesser, GOOGLE

Very helpful and friendly, would definitely trade with them again.

- GuruDCBYG, CARGURUS

Everyone was nice, understanding, and done everything they promised.

- Jeffrey Mullins, CARS

Had a great buying experience. Sales Associate, Kristen and dealership were great and worked to ensure my car buying xperience was a great one.

- Richard Durham, CARS

Always fast, friendly and professional service!

- Christy, EDMUNDS

The staff was very personable and professional throughout the entire process. They offer an excellent product at a fair price while continuing to stand behind their vehicles once they have been driven off of the lot. I will continue to buy my vehicles at Conway-Heaton and look forward to many years...

- Wade Weis, GOOGLE

Christy was very helpful

- Sundancer, EDMUNDS

Quick in and out. Staff friendly and helpful. I bought my vehicle at this dealership. Always get serviced there. They do outstanding job, and price always fair

- Patrick Conway, CARS

They were courteous and answered all my questions. Price was what he estimated and no hidden charges. I will be back for any repairs needed in the future.

- Leslie Newsome, CARS

Steve/Karl at the Conway-Heaton service department ordered and arranged installation and alignment of 4 Michelin tires. A great price on the tires and Ford certified installation and alignment. A terrific service department. Highly recommend.

- David Barnes, CARS

Down to earth family type environment. The sales staff was very pleasant to work with, and not pushy. There was a small problem with the truck I bought that was corrected by a service bulletin, and the manager allowed me to use a loaner while the work was being done. If you're in the market for a...

- Billy Green, CARS

The only one I trust with my vehicle, and personal service is great😃

- _Sabathia _, GOOGLE

The sales staff at Conway Heaton were very eager to earn my business. They went above and beyond to help me get the truck that I wanted which was not an easy task. They looked high and low, and in the end I am very happy with my Ford 350. I also was extremely thankful to the finance department who...

- Michael Grimes, GOOGLE

Quick service and very friendly. They got me in early and I could continue with my normal activities

- Mary Morgan Mrs, CARS

They have lifted trucks with full warranty! Check them out.

- Kai Herrmann, GOOGLE

My salesman Pikey was very knowledgeable about my vehicle and helped me through the entire purchasing process with great professionalism.

- Jack Kelley, GOOGLE

Got an appointment within a week of my call. My vehicle was taken in on time and all work was completed within an hour. Love that this company is always on time - no delays and everyone is very courteous and friendly!

- Veeflee, EDMUNDS

Our new Explorer arrived as promised and has more than met our expectations. Thanks to all the Conway-Heaton family!

- Gary Bishop, CARS

Great service

- amy, CARGURUS

Kristen is a great sales person, she knows her Ford vehicles. Very Good experience. Thanks.

- Travis Pickerell, GOOGLE

Booker and John were great! This was an easy uncomplicated experience!

- Amy Settles, CARS

Chuck Cooke was very helpful in finding the vehicle I was looking to purchase. Very good group to work with...made buying a car a very pleasant experience.

- Marcie Smitha, CARS

Sometimes you take for granted - great service. You only truly value service when you're in a pinch and you need it. I couldn't speak more highly of Conway Heaton, and their service department. I recently moved to the area and have found an honest, convenient and high quality spot to service my...

- Josh Dugan, GOOGLE

Fantabulous

- dave phelps, GOOGLE

Great service

- M Rashad, GOOGLE
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