SERVICE DEPARTMENT

Our Location

Conway-Heaton
810 N. 3rd St.
Bardstown, KY 40004

Service: 502-348-3929
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Contact Information


With all that is going on right now in the world. The service dept and dealership was following all CDC recommendations of social distancing and protection. My car was serviced and returned as clean as I brought it in.

- Jenbert, EDMUNDS

Needed oil change. Dealer came to my house, picked up my car, serviced it and returned it to me. Pretty impressive

- Patrick, EDMUNDS

Got my vehicle in fast and performed the work very quickly and did a great job!

- Nataliya Corbit, CARS

Happy with the time to get Fusion in and serviced the next day, didn?t cost any money to get a diagnostic reading cause the digital light doesn?t stay on only on up steep hills. Really appreciate the customer service.

- Mike Smith, CARS

Conway Heaton is great. They are very helpful and friendly. Always willing to help.

- Matthew, CARGURUS

Chuck was really helpful. As a 6 foot 2 inch heavier guy it's hard to find cars to fit my stature comfortably and he was very helpful in putting me in my 2016 Chevy Equinox. Walked me through step by step the loan processing and everything. Great place to shop around for a great deal

- Dustin Donahue, GOOGLE

Only place in bardstown to buy new or used vehicles they are honest people no BS I stopped by months ago talked to Booker told him what I wanted knowing it would be a challenge to find the type of vehicle in the condition that I wanted but he did thanks Booker and all the Conway Heaton family

- Chris StClair, GOOGLE

I purchased a used 2019 Ford Edge Titanium from Conway Heaton and it was one of my top experiences at a car lot. Kristen Littrell was my salesperson and she explained everything in detail for me. She answered all of my questions. I will definitely be back to see her.

- Steve Wackenthaler, GOOGLE

Great experience from my friend Kristin Littrel at Conway Heaton. She worked her magic and got me a great price for my trade in and now I'm driving a new car! Highly recommend her on your next purchase. Was in and out within a hour.

- Leeann Dever, GOOGLE

Just bought my 2019 Ford Taurus and I love it!! My salesperson, Ann Taylor, was absolutely the best. I told her what kind of payment and the terms I wanted and she made it happen. Small snafu in the finance department but Pikey Conway took care of it and made it right. Overall, a great experience...

- Michael Breeding, GOOGLE

Very friendly and knowledgeable. They let my husband and I look without any pressure. They even gave us a gas card because the car we called about was not there when we got there.

- Tammy Clark, GOOGLE

Very courteous dealership. The process of looking at vehicles and going thru with paperwork was fast and easy.

- Joyce Hite, GOOGLE

I can't say enough good things about Ann Taylor ( sales) and Brad Ginanonni ( I hope I spelled that correctly) finance. I felt as though they were listening to what my needs were and how I wished to finance my purchase. Between follow up calls and preparation, my purchase was smooth and simple....

- Mark Zellers, GOOGLE

Great experience! Young lady was knowledgeable and friendly! The business manager was personable and we accomplished the buying process in a decent amount of time.

- Larry, CARS

Was told was gonna take an hour my edge was done in 30 mins

- Jacque Cundiff, GOOGLE

I was easy setting up appointment. The oil change was done in a timely manner.

- countrygirl, EDMUNDS

I was in an accident and Conway Heaton did my repair. The only damage was to the back bumper area where another car rear ended me. I'm a mom to 3 young children and my car is often neglected in the cleanliness area due to this. When I got my car back, only a few days after dropping it off, it was...

- Danielle Melvin, GOOGLE

Great people, from my first experience with Ann Taylor from sales to John Giannone is finance. I couldn't have been happier with my experience. This purchase was made in a small town and you know pretty much everybody. However I don't think this factor made a bit of difference. They made my...

- Mark Zellers, CARS

Kristen littrell made my experience awesome thanks

- Ashley Cornish, GOOGLE

Always nice people to deal with, I had my truck 30,000 mile service.

- Thomas Shakarian, CARS

Love their service! Don?t take my car anywhere else.

- Michelle Riordan, CARS

This is my second vehicle from Conway-Heaton and I can say these folks are consistently hometown friendly and are knowledgeable about their products. My previous Ford Ranger performed beautifully and I have great expectations for my new Ford Focus. (This is my 7th Ford, so I have to admit I’m...

- Cassidy Alma Fenwick, GOOGLE

Got my oil change in Ford Fusion. Was completed in a respectful time frame. The employees were nice and greeted you. Will be returning.

- Jnewto56, EDMUNDS

I, was in and out within 45 minutes of Conway servicing my Ford Escape. I had a Ford recall on my vehicle engine.

- Michael L Greenwell, CARS

Me and my son drove two and a half hours to get to this dealershipfrom the first moment we walked in the door starting from the receptionist we was treated very very well our salesman was Brad we asked to test drive the car he got the keys took us for a test ride talk to us all the way on on a test...

- Kevin Taylor, GOOGLE

The people I dealt with during the buying process was great. Very friendly with no pressure to buy. They even threw in a spray on bed liner at my request. I am just disappointed with the purchase itself. I bought a 2013 F-150 because of its low mileage and fetuses I wanted. The truck looked in...

- Matthew Vogel, GOOGLE

The people I dealt with during the buying process was great. Very friendly with no pressure to buy. They even threw in a spray on bed liner at my request. I am just disappointed with the purchase itself. I bought a 2013 F-150 because of its low mileage and fetuses I wanted. The truck looked in...

- Matthew Vogel, CARS

Very reputable business

- Patrick Overall, GOOGLE

Fast & courteous service

- Ncky Sims, EDMUNDS

Very nice staff and very efficient. Greeted as soon as I entered the service department

- Cammy Reagan, CARS

My husband and I purchased our Ford Explorer from Conway Heaton on December 21st. We had been shopping for months and Conway Heaton was by far the best place for us to purchase our new vehicle! Their prices and quality of their vehicles on their used inventory is excellent and the prices could not...

- Martha McClanahan, GOOGLE

Just bought a brand new Ford Escape from Chuck Cooke and Simmon Willett. They did a amazing job to please me got me many rebates. Payment where I asked them to have it.

- Rebekah Smith, GOOGLE

Booker T Polin III is the man to see

- clayton cash, GOOGLE

Great job and fast service

- F-150’s, EDMUNDS

In a day when we use the word "Trust" flippantly and casually, I can honestly say that the service I receive fro Conway- Heaton is reliable, courteous and fairly priced in my several experiences with them for all of my Ford Vehicles overt he last 10 years. Steve Greenwell is the finest service...

- John G., EDMUNDS

Kristen was a awesome sales woman ! She care on me and got me why I wanted only reason it’s a 4 out of 5 is because I didn’t care for the sale manager but over all still a great experience!

- Zach Martin, GOOGLE

My salesperson Kristen made the process super easy! Had an answer for every question I had. Already plan on buying from her again in March. Thanks again Kristen!

- Seth Bernard, GOOGLE
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