Testimonials

GOOGLE
Chad Stokes
Full Star Full Star Full Star Full Star Full Star
8-8-2020
CARS
Patrick Harned
Full Star Full Star Full Star Full Star Full Star
8-3-2020
2011 Cadillac SRX Luxury Collection

We called early in the day to make certain the vehicle was still on the lot and available for sale. The customer service rep was very helpful and actually walked out onto the lot to see the vehicle with his own two eyes before we made the two hour drive to test drive it. We were greeted at the door by our salesperson and he was AWESOME throughout the buying process. It should be noted that we arrived 30 minutes prior to closing time on a Friday evening, but the entire staff did not seem to be frustrated at all about having to stay late. The vehicle was in great shape, drove great, and was exactly as advertised. The negotiating process was as painless as any we have had over the past 20 years. The price of the vehicle we purchased was below what we had priced for similar vehicles elsewhere and they gave us a very fair price on our trade-in vehicle. Everyone from the customer service representative, to our sales representative, to the car sales manager who approved the deal, to the finance guy who guided us through signing all the legal paperwork, everyone was super friendly and professional. It was our first visit to this dealership, but we will certainly be checking with them again prior to buying our next vehicle.

GOOGLE
Jordan Puckett
Full Star Full Star Full Star Full Star Full Star
7-29-2020
Jordan Puckett

Service department is awesome!!

GOOGLE
Ryan Selent
Full Star Full Star Full Star Empty Star Empty Star
7-27-2020
DEALERRATER
Gary.allender
Full Star Full Star Full Star Full Star Full Star
7-26-2020
I began my purchase process online. From the beginning to...

I began my purchase process online. From the beginning to the end the process was smooth and Booker Polin my salesman was a pleasure! Thanks

GOOGLE
Shelia Pawley
Full Star Full Star Full Star Full Star Full Star
7-20-2020
Shelia Pawley

I have to say that Kristen at Conway-Heaton made our experience buying a new Ford Edge a delight! Kristen was so very knowledgeable about the vehicle and all aspects of the sale of the vehicle. She was pleasant to talk to and answered all our questions. Kristen also helped us set up the Ford app on my phone, this is an awesome feature. I would highly recommend seeing Kristen at Conway -Heaton if you are in the market for a vehicle.

CARS
Rita Carter
Full Star Full Star Full Star Full Star Full Star
7-20-2020
From tires to the works!

Fast reliable service! Personnel's are helpful, knowledgeable, and friendly. There is a clean, comfortable waiting area adjacent to the showroom, complete with a TV, magazines, and restroom facilities nearby.

GOOGLE
Sarah Hayes
Full Star Full Star Full Star Full Star Full Star
7-19-2020
Sarah Hayes

I bought a car here in 2017 and I had a great experience! My son was looking for a car so we went back here to get him a car and Blake Hester was our salesman, only been on the job for 2 weeks, never would have known that if he hasn't told us!! He did an amazing job!! They made us feel welcome and feel like family!! We had an excellent experience!! If i could give them 10 stars I would!! I'll definitely be going back when I decide it's time to get a new car!!

GOOGLE
Peter L
Full Star Full Star Full Star Full Star Full Star
7-15-2020
Peter L

Great staff, very helpful, a pleasurable car buying experience.

GOOGLE
Allen L. Sr. Harris
Full Star Full Star Full Star Full Star Full Star
7-14-2020
GOOGLE
Randy Hertle
Full Star Full Star Full Star Full Star Full Star
7-14-2020
Randy Hertle

Started the process online, i was preapproved for financing before I arrived at the dealer. My salesman was Simon Willet, he is a good guy no high preassure. I think I got a good price on a used Explorer. It was pretty quick as well didnt have to spend hours at the dealer. I would recommend Simon and Conway Heaton to anyone looking to buy a car. I will shop there in the future.

GOOGLE
Robert Mccauley
Full Star Full Star Full Star Full Star Empty Star
7-13-2020
Robert Mccauley

Good service department

GOOGLE
Christopher Wilson
Full Star Full Star Full Star Full Star Full Star
7-12-2020
GOOGLE
Jeremiah Watson
Full Star Full Star Full Star Full Star Full Star
7-7-2020
CARS
BStrongRN
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Great experience!

We recently purchased a vehicle from Conway-Heaton and we are so very pleased with our overall experience. Chuck, also known as Santa, was very personable and went out of his way to make sure we were well taken care of. We love that this is a four generation business that's been around for 101 years! We definitely recommend Conway-Heaton for your vehicle needs!

GOOGLE
Morgan Strong
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Morgan Strong

We recently purchased a vehicle from Conway-Heaton and we are so very pleased with our overall experience. Chuck, also known as Santa, was very personable and went out of his way to make sure we were well taken care of. We love that this is a four generation business that's been around for 101 years! We definitely recommend Conway-Heaton for your vehicle needs!

GOOGLE
James Walker
Full Star Full Star Full Star Full Star Full Star
6-29-2020
James Walker

Great

CARGURUS
Angel
Full Star Full Star Full Star Full Star Full Star
6-27-2020

They went out of their way to make the deal.

CARS
Gene Hardin
Full Star Full Star Full Star Full Star Full Star
6-20-2020
conwayheatonford

friendly, helpful staff, fast service, fair prices and good location they got my truck back to running perfect

DEALERRATER
Rachel
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Kristen Littrell is the best!!! I luve in Texas, so...

Kristen Littrell is the best!!! I luve in Texas, so buying a jeep was a little complicated, but Kristen was there for me every step!!!

CARS
Larry Gwinn
Full Star Full Star Full Star Full Star Full Star
6-18-2020
Great Service Department

Larry and Carl always are very helpful and friendly. I?m 81 and have always been a Ford man Thanks for always doing a great job

CARS
Nicholas Clay
Full Star Full Star Full Star Full Star Full Star
6-15-2020
Car buyer

Easy purchase, Pikey Conway was awesome to deal with. First class all the way.

GOOGLE
Terri Snellen
Full Star Full Star Full Star Full Star Full Star
6-15-2020
Terri Snellen

Friendly Hometown service.

GOOGLE
Glenn Lee
Full Star Full Star Full Star Full Star Full Star
6-12-2020
GOOGLE
Brad Gagne
Full Star Full Star Full Star Full Star Full Star
6-2-2020
Brad Gagne

Absolutely wonderful experience! Pikey Conway was able to find the perfect truck for us! John Giannone in finance made the money part super easy! Always a pleasure to do business with such great people!

GOOGLE
emily marion
Full Star Full Star Full Star Full Star Full Star
5-27-2020
emily marion

i’ve bought two cars from here in the last 6 months & it’s been a great experience. everyone is very nice & helpful, especially Kristen. you won’t regret going here.

GOOGLE
Donna flowers
Full Star Full Star Full Star Full Star Full Star
5-26-2020
Donna flowers

Great

GOOGLE
Loraine Stumph
Full Star Full Star Full Star Full Star Empty Star
5-23-2020
GOOGLE
James Walker
Full Star Full Star Full Star Full Star Full Star
5-22-2020
GOOGLE
BE Weakley
Full Star Full Star Full Star Full Star Full Star
5-21-2020
BE Weakley

Stopped in just to waste a little time and check out some SUVs. Did not plan on buying anything and wasn't seriously looking. That quickly changed! Simon Willett was kind, courteous, and helpful. He wasn't pushy or over the top. We don't buy vehicles often and wasn't planning to that night but Simon got us a great deal on a 2017 Ford Edge Titanium. We're very happy with it so far and it's so nice!! Stop in and ask for Simon!

CARGURUS
Guru87NLZ
Full Star Full Star Full Star Full Star Full Star
5-18-2020

Did a great job with answering my questions and even took a video of the vehicle and sent it to me

CARS
Jeff
Full Star Full Star Full Star Full Star Full Star
5-17-2020
Jeffrey Parrish

Very easy with no pressure... such a worry free experience...

CARS
Felicia Gwinn
Full Star Full Star Full Star Full Star Full Star
5-13-2020
Conway Heaton is the place to go!

My family has been coming to Conway Heaton for years! My family is definitely a "Ford Family" and Conway is where we go. My grandfather and my father both get their Ford trucks serviced here and have for years. I bought my first brand new car here 3 years ago. They are very reputable and are good at what they do for a great price!

CARS
Cary Isbell
Full Star Full Star Full Star Full Star Full Star
5-7-2020
A Great Buying Experience!

I?ve purchased several cars over the years and have always hated the car buying experience. Lately I decided to try Conway-Heaton to purchase a new Ford Fusion. Boy was I surprised. This was, by far, the best car buying experience ever I?ve ever had. I dealt with Pikey and he was wonderful. He was very honest about any incentives offered by Ford or by the dealership. We made a purchase agreement on a new car. He told me the amount of the check I needed for the purchase, then later in the evening sent me an E-Mail with a price $360 less than we agreed on because he failed to pick up an extra incentive. Again, an amazing car buying experience. Give ?em a call to see if I?m telling the truth! Again, a great buying experience.

CARS
Joseph Wheatley
Full Star Full Star Full Star Full Star Full Star
5-4-2020
owner

I have never had a bad experience here. They always do good timely work.

EDMUNDS
GinaHutch
Full Star Full Star Full Star Full Star Full Star
5-1-2020
Excellent service

They picked up and returned my van when it was done. They kept me well informed as to what needed to be done and pricing. Staff was polite and helpful. Payment process was easy just did it over the phone. They brought me a detailed invoice of what was done and my receipt for payment.

CARS
Courtney Foster
Full Star Full Star Full Star Full Star Full Star
5-1-2020
Great Place

Great staff, awesome job. Friendly staff I will be back!

GOOGLE
Shelby Dolbeare
Full Star Full Star Full Star Full Star Full Star
4-20-2020
GOOGLE
Danielle Chladek
Full Star Full Star Full Star Full Star Full Star
4-18-2020
Danielle Chladek

Love my Escape! Ann Taylor did a great job as a sales person.

GOOGLE
Anne Jameson
Full Star Full Star Full Star Full Star Full Star
4-9-2020
EDMUNDS
Jenbert
Full Star Full Star Full Star Full Star Full Star
4-2-2020
Service

With all that is going on right now in the world. The service dept and dealership was following all CDC recommendations of social distancing and protection. My car was serviced and returned as clean as I brought it in.

GOOGLE
Nancy Schmitt
Full Star Full Star Full Star Full Star Full Star
3-30-2020